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Ed Snowden
Dec 17, 20247 min read
COLLABORATIVE SOLUTIONING
Many people are repulsed by salespeople. When people pick up the phone and discover that a salesperson is on the other end of the call,...


Ed Snowden
Nov 2, 20244 min read
PRESSURE!
In 1982, singer-songwriter Billy Joel released the song “Pressure.” In an interview, Joel explained that the song was inspired by the...


Ed Snowden
Aug 1, 20248 min read
CUSTOMER SERVICE & THE IMPACT ON GROWTH
I often speak about customer service and the image it has on the company in the marketplace. This is a matter that business leaders...
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