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Emotional intelligence skills are often undervalued, they can propel you further than technical abilities. Discover how gain a deeper understanding of yourself and others.

Customer service is about more than just actions; it's also about feelings you evoke in others during the interaction. Additionally, understanding how to effectively recover from mistakes holds significant power.

Once trust is lost, rebuilding it can be a challenging journey. Discover strategies to establish and nurture trust for fruitful business relationships. It's more complex than you might realize.

Leverage the insights you have from your current clients. In what environments do you thrive? What traits define your ideal clients?

What is the purpose of your organization, and what values do you hold dear? When properly, these serve as the foundation of your culture. Their influence should not be underestimated.

Forget the phrase "always be closing." Instead, focus on "always be collaborating" to generate value. Discover more about how this approach works.

What differentiates a vendor from a partner, and why is this distinction crucial for your company?

You have the power to manage your own actions. Establish the expectation by acting as a respected partner instead of just another vendor.  Acting like a commodity vendor limits your growth potential.  

The Request for Proposal (RFP) serves as the foundation for how many organizations make purchases. What is your RFP win rate?  Are you chasing every one, or are you realistically pre-assessing your chances to win? 

It's more important to connect with your audience when presenting your solution than to focus solely on the content. Discover more here.

You have an Ideal Client Profile a Target List of organizations and contacts. What's the next step? Do you a practical plan in place to take?

The term "partnership" is frequently used, but what distinguishes successful partnerships from those that exist only in name?  How do your business relationships measure up?

I believe that serving others is the highest calling there is, and every position provides an opportunity to do so. Discover my journey in mastering the art of serving  others, in leadership, account management, and  business development

The initial sales meeting will decide whether you become a valued partner or someone that is perceived as focused solely on your goals.